Returns & Refunds

Every Golf America Apparel item is made to order just for you, so we follow the made-to-order returns policy of our production partner, Printful.

Size, color and change of mind

We can't accept returns or exchanges for the wrong size, the wrong color or a change of mind. Please check the size chart on each product page before you order.

Custom embroidery is final sale

Items with names, text or other custom embroidery are FINAL SALE.

Damaged, defective, misprinted or wrong item

If your item arrives damaged, defective or misprinted, or you received the wrong item, we will reship it or refund you for free, and you don't need to send the item back. Send a clear photo of the problem and your order number to support within 30 days of delivery (or of the estimated delivery date if your order never arrived).

Lost packages

If your package is more than 3 business days past its estimated delivery date, you can file a claim with us within the same 30-day window.

Wrong address

Orders sent to an incorrect address entered at checkout are not covered, and reshipping costs apply.

Cancellations and changes

You can cancel or edit an order only while its status is "Waiting for fulfillment." Once fulfillment starts, the order can't be cancelled or refunded. Embroidery orders may lock sooner, while the design is being digitized.

Contact

Use our contact form or email zach@golfamericaassociation.com.